Questions
Frequently asked questions
The things people ask most about dip. If your question isn’t here, write to hello@coparentspace.com.
- Is dip free?
- Yes. dip is free for both parents. There are no ads, and we never sell your data.
- What is the Pauline Sam Method?
- A clinical framework for two-home families that puts the child’s emotional safety first and trusts both parents to do their best. It was developed by Pauline Sam, MD, a psychiatrist and dip’s clinical consultant. dip’s tools and writing are built on it.
- Is my information private?
- Yes. The Tone Check tool runs entirely in your browser and stores nothing. We don’t sell your data, and where the law requires it, non-essential cookies stay off until you choose to turn them on.
- Who is dip for?
- Parents who share a child but live in different homes, separated, divorced, or otherwise co-parenting across two households.
- Does dip give legal or medical advice?
- No. dip offers supportive self-help content and tools. It is not medical, psychological, or legal advice, and it is not a substitute for a qualified professional. If you or your child may be in danger, contact your local emergency services.
- What does dip actually do?
- A shared calendar for handovers, a way to split expenses without keeping score, a calmer space to message the other parent, a private document vault, a knowledge library for separated families, and a directory of vetted help.
- What does “two homes” mean?
- When parents live apart, a child’s life spans two homes. dip is designed to keep that one childhood feeling whole across both, predictable handovers, a shared schedule, and calm communication.
- What languages and countries does dip support?
- dip is available in 10 languages and is built for separated families across several markets, including Malaysia, the Netherlands, Singapore and Indonesia, with more being added.